Refund Policy

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Last updated: April 2024

1. Seyoul™ Refund Policy

2. 7-Day Return Policy

3. Refund Process

4. Refund Eligibility

5. Shipping Issues

6. Contact Us

1. Seyoul™ Refund Policy

At Seyoul™, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not completely satisfied with your purchase, we are here to assist you with our hassle-free refund policy.

2. 7-Day Return Policy

You have 7 days from the purchase date to return any item and receive a refund. Whether you’ve changed your mind, received a damaged product, or simply are not satisfied, we want to ensure that you are completely happy with your experience.

3. Refund Process:

To initiate a return, please contact our customer service team within the 7-day period. You can reach us via email at support@seyoulmx.com or by calling [Customer Service Number]. Our team will guide you through the process and provide you with a Return Authorization (RA) number.

Once you have obtained your RA number, securely return the item(s) using the RA number included in the package. Please send the items back using a trackable shipping service to ensure the safe return of the product to us.

4. Refund Eligibility:

  • Products must be returned in their original packaging, unused, and in the same condition as when received.
  • Returns received after the 7-day period will not be eligible for a refund.
  • Refunds will be issued to the original payment method used for the purchase.

5. Shipping Issues

We understand that timely delivery is crucial, so we strive to dispatch orders quickly. However, in the case of shipping delays beyond our control, rest assured that you will still be eligible for a refund. We remain committed to customer satisfaction, and shipping delays will not affect your eligibility for a refund.

6. Contact Us

If you have any questions or concerns about our refund policy or need assistance with a return, please feel free to contact our customer service team. We are here to ensure that your experience with Seyoul™ is exceptional.