At Seyoul™, we understand the importance of timely delivery, and our goal is to provide our customers with a seamless shipping experience. Please review our shipping policy below:
1. Processing Time:
Orders are typically processed within 1-2 business days after payment confirmation. Processing may take longer during high-demand seasons or promotional periods.
2. Shipping Methods:
We primarily use standard shipping methods for both domestic and international orders.
Expedited shipping options may be available for select regions at an additional cost.
3. Shipping Times
Our standard shipping time ranges from 5 to 10 business days for most destinations.
Please note that delivery times may vary depending on the shipping destination, customs procedures, and other factors beyond our control.
Customers will receive a shipping confirmation email with tracking information once the order has been dispatched.
4. Shipping Costs
Shipping costs are calculated based on the shipping destination, package weight, and the selected shipping method.
Customers will be able to see the estimated shipping costs during the checkout process before completing their order.
5. International Shipping
For international orders, please note that customs duties, taxes, and additional fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.
Shipping times for international orders may vary depending on customs procedures and other factors.
6. Shipping Restrictions
Currently, we ship to selected countries and regions. Please refer to our shipping page or contact our customer support team for more information about available shipping destinations.
7. Delivery Issues:
If you experience any problems or concerns with delivery, please contact our customer support team for assistance. We will do everything possible to resolve any inconvenience and ensure that your order arrives on time.
8. Order Tracking:
Customers can track their orders using the provided tracking information. Tracking updates may take 24-48 hours to appear in the carrier's system.
9. Holiday Shipping Days:
Please note that carriers may observe holidays, which could affect shipping times and delivery. We will provide updates on any possible delays during the holiday periods.
10. Contact Information:
If you have any questions or need additional assistance regarding our shipping policy, don't hesitate to contact our customer support team via email at support@seyoulmx.com or through the contact form on our website.
By placing an order with Seyoul™, you agree to comply with the terms and conditions outlined in this shipping policy. We appreciate your preference and strive to provide you with the best shipping experience possible.
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